NINE4 VENTURES LLC d/b/a Adams Recovery Group (“Adams Recovery Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website, communicate with us, or use our services. This Privacy Policy explains how we collect, use, disclose, and protect your information, including information used for our SMS (text messaging) program.
1. Information we collect
We may collect the following categories of information:
Contact information: Name, mailing address, email address, phone number, and other identifiers you provide when you contact us, request a consultation, or complete our forms.
Case and claim information: Information related to your foreclosure, excess proceeds, or other asset‑recovery matters that you choose to share with us so we can evaluate and pursue your claim.
SMS information: Mobile phone number, opt‑in/opt‑out status, message history, and related metadata (such as date and time sent/received).
Technical data: IP address, device and browser type, pages visited, and interaction data collected through cookies or similar technologies.
2. How we collect information
We collect information:
Directly from you when you complete forms on our website, request a free consultation, call or text us, or communicate with us by email or mail.
Automatically when you use our website, through cookies and similar technologies that help us understand usage and improve performance.
From public records or third‑party sources as needed to evaluate and pursue your claim (for example, court and county records related to foreclosure and excess proceeds).
3. How we use your information
We use your information to:
Review your situation, determine whether you may have a claim, and provide our asset‑recovery and related legal support services.
Communicate with you, including by phone, email, and SMS, about consultations, claim status, documentation, and other service‑related matters.
Send marketing or promotional communications about our services only when you have provided the appropriate consent and as allowed by law.
Operate, maintain, and improve our website, processes, and client experience, and comply with legal and regulatory obligations.
4. SMS, A2P 10DLC and TCPA compliance
Our text messaging program is designed to comply with applicable laws and carrier rules, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P 10DLC requirements.
Opt‑in and consent: We send SMS messages only to mobile numbers that have provided the required consent through our website forms or other documented opt‑in methods. Consent is captured separately for informational (service‑related) messages and, where applicable, promotional messages.
Not a condition of service: Your consent to receive SMS messages is not a condition of receiving our services. You can work with us by phone, email, mail, or other channels if you prefer not to receive texts.
Message types and frequency: Messages may include claim updates, appointment reminders, document requests, and, if you separately opt in, information about our services and offers. Message frequency will vary based on your interactions and claim activity.
Charges: Message and data rates may apply according to your mobile carrier plan.
Opt‑out and help: You can opt out of SMS at any time by replying STOP to any message. To receive assistance regarding our messaging program, reply HELP or contact us using the information on our website. We process opt‑out requests promptly.
5. A2P 10DLC and carrier compliance statements
Adams Recovery Group uses registered A2P 10DLC messaging routes for its SMS program to enhance deliverability and security and to comply with carrier requirements. Message delivery is not guaranteed and may be affected by carrier and network conditions.
Mobile carriers are not liable for delayed or undelivered messages. Delivery times and availability may vary, and you acknowledge that SMS communications may not be available in all areas or at all times.
6. Sharing and disclosure of information
We do not sell your personal information. We only share information as described below:
Service providers: We may share information with trusted third‑party vendors who help us operate our website, manage our SMS program, provide IT and security services, or support our legal and administrative work, provided they agree to use your information only as instructed by us and to protect it appropriately.
Legal and compliance: We may disclose information when required by law, court order, or government request, or when necessary to protect our rights, your safety, or the rights, property, or safety of others.
Claim‑related disclosures: To evaluate and pursue your claim, we may submit necessary information to courts, government agencies, or other entities involved in the claim process, consistent with applicable law and professional obligations.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
This means that while we may share limited information with service providers to deliver messages and operate our systems, we do not sell or share your mobile number, SMS opt‑in data, or consent status with third parties or affiliates for their marketing or promotional use.
7. Cookies and tracking technologies
Our website may use cookies and similar technologies to recognize your browser, remember your preferences, and understand how visitors use the site so we can improve performance and content. You can adjust your browser settings to block or delete cookies, but some features of the site may not function properly if you do.
8. Data security
We use reasonable technical, administrative, and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, but we strive to use industry‑standard safeguards appropriate to the nature of the information we process.
9. Data retention
We retain your information only as long as reasonably necessary to:
Provide our services and manage our relationship with you.
Comply with legal, regulatory, and professional obligations.
Resolve disputes and enforce our agreements.
When information is no longer needed for these purposes, we will delete it or de‑identify it in a manner consistent with applicable law.
10. Your choices and rights
Depending on your location and applicable law, you may have the right to:
Access, update, or correct certain personal information you have provided.
Request that we limit certain uses of your information where legally permitted.
Opt out of marketing emails by using the unsubscribe link in those messages.
Opt out of SMS as described above by replying STOP.
To exercise these rights, please contact us using the details listed below. We may need to verify your identity before fulfilling certain requests.
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it as required by law.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after any changes take effect indicates your acceptance of the updated policy.
13. Contact us
If you have any questions about this Privacy Policy, our SMS program, or how we handle your information, please contact us at:
Adams Recovery Group NINE4 VENTURES LLC d/b/a Adams Recovery Group [email protected]